Congratulations!!! You have been selected to win an exciting luxury vacation to…….
Where have you heard that one before? Although there are many genuine travel offers, there are also many travel scams that defraud innocent travellers out of millions of dollars each month. Travel is a big-ticket item and most people would like to save some money or even travel for free. Unfortunately, it opens the door to some unscrupulous individuals and companies who try to take advantage of this.
Travel packages turn out to be very different from what was originally offered or what the ‘winner’ expected. Sometimes, the company just takes the money and runs! So if you get a phone call or email offering a free or extremely low-priced vacation, keep these tips in mind:
The most common travel scams
- Emails, phone calls, or snail mail advising that you have been selected to ‘win’ a free vacation, free airfare, or a hotel stay, especially when you haven’t entered anything.
- Ads for great travel deals or discounts with the condition that you agree to a timeshare presentation. You will be subjected to a high-pressure sales pitch that is really not worth your time – unless of course you really are interested in buying a timeshare!
- Travel clubs that charge a fee for their great travel discounts and offers. There are of course may legitimate travel clubs but there are just as many that are not. Do your research well to make sure it is worth it.
- Contests which do not post or provide rules or requirements or even any details about the company running it. A legitimate contest will provide rules to participants and if it does not, it is probably just a ploy to get information on you.
How to spot the red flags
- Does the price seem too good to be true? If so, it probably is.
- Are you pressured to make a decision on the spot?
- Did you get the call after business hours? Legitimate businesses normally operate between regular business hours.
- Did they require you to pay before you receive any details about the trip, or ask you to pay for more information?
- Are you told you can’t leave for two months? This should be cause for concern because the deadline for disputing a credit card charge is 60 days.
- Is the supplier simply identified as a ‘major airline’ or a ‘popular hotel’ without getting into specifics?
- If you have won a free vacation, you should not be asked to pay hundreds of dollars in order to ‘claim’ your prize.
How to protect yourself from travel scams
- Determine the complete cost of the trip in dollars, including all service charges, taxes, processing fees, etc.
- Pay by credit card, if you don’t get what you paid for, you may be able to dispute the charges with your credit card company.
- Don’t be pressured into buying anything, legitimate businesses don’t pressure you to make a purchase.
- Get a receipt in writing. If you make reservations online, print out the itinerary and receipt.
- Find out the exact names of the hotels, airports, airlines, and restaurants that your package includes; if they tell you a ‘major hotel chain’ or ‘major airline’ ask for specifics.
- Always ask for a copy of the cancellation and refund policies.
- If you are told that you’ve won a free vacation, ask if you have to pay any money in order to get it.
- Be aware of what ‘subject to availability’ means may not get the accommodations you want when you want them.
- Be aware that if you have been ‘specially selected to receive our Super Duper Travel Deal offer’ doesn’t mean you’ll get it free, it means you’ll be offered an opportunity to pay for a travel deal!
And last but not least, be sceptical. Read or listen carefully to what is being said, not what you want to hear. We would all like to win that all expenses paid dream vacation to Hawaii, but like everything else, you get what you pay for if you don’t pay attention first.